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05/01/2021

Sales - Digitally Open

Service/Aftersales - Open

From Wednesday 6th January all of our sales showrooms will be closed but teams will still be available by phone and online. Our service operations (Servicing, MOT, Parts, and Bodyshop) will remain open with our well-established COVID-Safe working practices that have been in place for several months.

Your safety and the safety of our employees is our priority, so we've made significant changes to our premises, processes, and procedures. You can find our revised opening times on our dealership locator here and you can find full details of our safety changes on our Staying Safe page here.

SALES / MOTABILITY

From Wednesday 6th January our sales showrooms and outside display areas will close but teams will still be available by phone and online.

Appointments

Customers are not able to book appointments to visit our showrooms during lockdown. Customers can book and hold a virtual appointment during this challenging time, with video available as an option if desired.

Test Drives

Unfortunately customers are not able to take test drives during lockdown.

Reserve Online & Buy Online

Customers continue to have the ability to reserve vehicles online for just £99 and the ability to buy vehicles online with the choice to click & collect or have delivered with free home delivery.

All of our teams are available to assist customers with any questions or queries via live chat, telephone, email, or website enquiry. Do not hesitate to get in touch. We look forward to providing you with a safe and welcoming experience.


SERVICE / MOT

Our Servicing departments have continued to operate as normal throughout this challenging time and will continue to do so from Wednesday 6th January, thanks to our well-established COVID-Safe working practices that have been in place for several months.

If you have a Service or MOT appointment booked please assume that it is going ahead as planned. Should you wish to make changes to your booked appointment please get in touch. To request a new booking please click here.

All of our teams are available to assist you with any questions or queries via live chat, telephone, email, or website enquiry. Do not hesitate to get in touch. We look forward to providing you with a safe and welcoming experience.


PARTS

Our Parts departments will continue to operate as normal. Parts orders can be placed via our Parts website or by calling our Parts teams using our dealership locator to find the right Parts Team number for you. Orders can be delivered or collected safely with Click & Collect.


BODYSHOP / REPAIR

Our Bodyshop and Repair departments will be open during lockdown. Please use our live chat to ask questions about either of these services.

Q. What safety actions has Vospers taken - are dealerships COVID-Safe?

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To protect our staff and our customers, we've made some changes in our dealerships.

We have done everything we can to keep our staff and you, our valued customers, as safe as possible when visiting us.

You'll be pleased to know we have introduced physical distancing, installed zonal floor markings, and issued staff with protective equipment.

FIND OUT MORE

Q. Where can I find the Vospers COVID-19 Risk Assessment?

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Our Health & Safety team have conducted a COVID-19 Risk Assessment in line with Government advice which can be viewed here.