Important Notice: If you, or anyone you have been in contact with, are showing Covid-19 symptoms please do not visit our dealerships until you have completed 14-days of isolation. We will be happy to rearrange your appointment.
We have done everything we can to keep you and our staff as safe as possible when visiting Vospers. When you visit one of our dealerships things will be different, but we want to assure you that our high levels of customer service will remain the same.
You will be pleased to know that we are enforcing face coverings as per Government regulations and have implemented physical distancing, zonal floor markings, one way systems, and issued staff with protective equipment.
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We have made a series of changes to our dealerships to protect our customers.
We have made a series of changes to our dealerships and other areas of the business to protect staff.
We've made changes to our procedures to ensure that when your vehicle is with us it receives the highest level of care and protect, for the safety of our staff and our customers. Some of the changes we've made include the introduction of protective covers and the option of vehicle interior sanitisation with the use of the O2 Sanity System - offering medical grade sanitisation for absolute peace of mind. This process will be available to Service customers for £29.50+VAT and will be included for Sales customers as part of the Vospers vehicle Preparation Pack.
Please take a moment to watch the short video below.
Implementing large scale changes to working processes and procedures is no easy undertaking, and required the procurement of many items including masks, hand sanitiser, digital thermometers, sanitising wipes, gloves, additional hand-washing stations, and various forms of point of sale to communicate the changes. It is also important to the Vosper's that it be clear that masks worn by Vospers staff are Type 1 disposable 3-ply that are not used by the NHS. Our masks were responsibly sourced to protect our staff and customers, without putting any pressure on frontline supplies.
With so many changes in such a short space of time across multiple locations there may be exceptional instances where we don’t get it perfect, but we can assure you that’s just what they’ll be — exceptions.