FordPass Product Overview
What is FordPass? Here is a comprehensive overview of all the features and functionality of your FordPass app.
Live Traffic
Feature Description:
- Near real-time traffic updates for all roads, integrated into the vehicle’s embedded SYNC 3 Navigation system
- Dynamic re-routing then adjusts your recommended route based on the traffic conditions to give you the best journey time possible
Customer Benefits:
- Always provides the best route so you waste less time in traffic
- Seamless integration – no mobile connection required
- Free for 2 years, all data costs covered included
Map Updates Via Wi-Fi
Feature Description:
- Map updates to vehicle embedded navigation maps and POI via home/business Wi-Fi network
Customer Benefits:
- Local updates can be completed during a 30 minute journey
- Maps chunked so local maps and language can be downloaded
Wi-Fi Hotspot
Feature Description:
- Wi-Fi hotspot for up to 10 devices
- Boosts 4GLTE performance by using the vehicle antenna (10dBi improved reception, circa 5 Mbps better throughput)
- Wi-Fi hotspot available 15 metres outside the vehicle, even when the engine is switched off all customers receive a Free trial for 3 months or 3GB which ever expires first (customer can purchase additional data bundles from Vodafone post the free trial)
Customer Benefits:
- Keeps the family entertained on journeys with a fast reliable data connection
- Connect effortlessly to your car’s Wi-Fi, just like you would at home
- Access Wi-Fi even when the trip has ended
- Stay connected to one network across Europe, no interruptions when roaming
- More efficient mobile working
eCall
Feature Description:
- Will automatically dial emergency services after an accident, communicating vehicle location
- Mandatory in the EU and some surrounding markets for all vehicles homologated from March 2018
- Features an eCall modem even though fitment is not mandatory
Customer Benefits:
- Potentially life-saving feature designed to reduce the time between a serious accident occurring and assistance being provided by the emergency services
- Manual eCall button also fitted to support the vehicle occupants
- Emergency Assistance is automatically contacted in event of a serious accident without the need to connect a mobile phone – effortless connectivity
- Enables emergency call takers to infer whether the driver is conscious
Remote Features
Feature Description:
- Uses the FordPass app on your smartphone to:
- Remotely start your vehicle and climate control system (on vehicles with automatic transmission)
- Remotely lock and unlock your vehicle
Customer Benefits:
- Use your smartphone to remotely start your car, so it is defrosted and ready to go when you are
- Save time (no longer waiting for screen to defrost etc.)
- Remotely check that your vehicle is secure, and lock it remotely if necessary. Giving you peace of mind decreasing security risks
- No need to hurry back to your vehicle, you can lock or unlock the doors from just about anywhere
Vehicle Locator
Feature Description:
- Use the FordPass app on your smartphone to establish the location of your vehicle
- The vehicle locator feature automatically saves the location of your parked vehicle when you turn off your vehicle
Customer Benefits:
- Takes away the worry of parking in an unfamiliar place
- Easier to find your vehicle in a large car park
Vehicle Health Alerts
Feature Description:
- Use the FordPass app on your smartphone to receive Vehicle Health Alerts
- Know what that warning light on your dashboard means and be empowered to take action
- 150 different alerts currently covered, including:
- Oil Life and when you need to schedule an oil change
- When it’s time to check or change important fluids and filters
- Engine or Suspension evaluation requiring the expertise of a Ford technician
- Changing brake pads that are running thin and impacting the ability to safely stop the vehicle
Customer Benefits:
- Your car will let you know when something needs attention: you will even be told the severity of the issue along with the steps to resolve it
- Reduced risk of missing a service and invalidating the warranty
- No need to look for your owner’s manual, FordPass will tell you about your warning lights
- Always notice a blown tail light
- Vehicle Status
Feature Description:
- Use the FordPass app on your smartphone to establish the status of your vehicle;
- Distance to Empty (Fuel level)
- Tyre Pressure
- Oil Level
- Distance to Service - alerts the driver if the alarm is sounding
Customer Benefits:
- Check if you have enough fuel to make your next planned journey without leaving the house
- Check tyre pressures without leaving the house, keeping on top of safety
Notes
Multiple vehicles can be added to a FordPass account, and there is no limit to the number of FordPass accounts that can be linked to a vehicle. For families with more than one vehicle, this means each family member can interact with every car.
Live Traffic - Live Traffic access is complimentary for the first 2 years following the registration of a new Ford featuring SYNC 3 with navigation; thereafter a licence fee will be payable to Ford.
FordPass Connect - FordPass Connect is an optional extra. The on-board modem will be connected at the time of vehicle delivery. You may choose to opt in/opt out of certain data sharing. The technology will be made available in selected markets in 2018, with the remaining markets following through 2019. Complimentary for the first 2 years following the purchase of a new Ford featuring SYNC 3 with navigation; thereafter a licence fee will be payable to Ford.
Wi-Fi - Wi-Fi Hotspot (up to 4G LTE) includes complimentary wireless data trial that begins at time of activation which will have to be done separately and expires at the end of 3 months or when 3GB of data is used, whichever comes first. Afterwards data bundles need to be purchased from Vodafone to continue using the Wi-Fi hotspot. All other FordPass Connect services will be covered via the licence fee payable to Ford after the 2 year free trial period.
